Commonly Asked Questions

Indeed, we plan to launch new designs and products every week! Ensure to follow us on Facebook or Instagram and turn on notifications for promotional offers and latest releases!
Absolutely, we offer international shipping!
Once your order is confirmed, expect a processing period of 1-4 days, followed by a delivery timeframe of 7-18 days. Overall, your package might arrive within 2-4 weeks. This timeline varies based on the shipping method chosen and the destination country. Delays might arise due to Public Holidays or unexpected occurrences such as a flood or typhoon. Additionally, customs checks might affect the shipment duration.
Certainly! A tracking number will be provided once the package is processed (5-7 days). If you’re missing the tracking information, email us at [email protected] with your order number, and we’ll forward it to you promptly. Note that the order number differs from your tracking number.
We currently process payments through Stripe, PayPal, and credit card options!
Should you provide an incorrect address, contact us at [email protected] before the shipment dispatch, and we will update it if possible. If the order has already shipped, it’s not our obligation to resend the item to the new address, so kindly ensure you input the correct address while ordering!
We aren’t liable for international taxes and duties, this is the responsibility of the buyer. Note that for returns or exchanges, duties and shipping expenses aren’t refundable.